Background Entice Energy (www.enticeenergy.com) is a new gas retailer based in Central Derby, UK. Typically new and small scale suppliers spend about £1 to 1.5 million towards  supplier license and the IT systems, mostly on premise, for administering the customer data such as billing information, personal data, and payment collections. These numbers
Fluentgrid CIS product has been positioned in the Gartner’s Magic Quadrant for Utilities Customer Information Systems for the fifth consecutive year in 2017. Fluentgrid Ltd is the only Asian Head quartered product company to be positioned in this Gartner’s CIS Magic Quadrant. About 25 utilities worldwide are using Fluentgrid products
Fluentgrid has been appraised at Level 3 of the People Capability Maturity Model, People CMM® of CMMI Institute. People CMM (aka PCMM or P-CMM) is a framework that helps organizations successfully address their critical people issues. The appraisal indicates that we are performing at the “defined” level to characterize the maturity
Background Southern Power Distribution Company Limited of Andhra Pradesh (APSPDCL) head quartered in the holy city of Tirupati has a robust distribution network catering to about 7 million consumers spread across 118119 sq.km area. Business Issues Long queues at bill payment counters Need to provide more payment options to consumers
Background West Bengal State Electricity Distribution Company Limited (WBSEDCL) is the Indian power distribution utility serving about 17 million consumers, through its service network spanning 5 zones, 19 regional offices, 70 distribution divisions and 505 customer care centers. Business Issues Delayed metering and billing cycles affecting cash flow Metering anomalies Billing