The company provides the leading urban management platform that accelerates delivery of Integrated Command and Control Center (ICCC aka City Operations Center – COC) solutions for smart cities.

Visakhapatnam, India – 20th Aug 2019: Fluentgrid, a leader in transforming utilities and cities with proven products and solutions, today announced that it has been mentioned as a sample vendor in the recent Gartner Hype Cycle for Smart City Technologies and Solutions 2019(1)report.

According to Gartner Hype Cycle for Smart City Technologies and Solutions 2019 report, “a City Operations Center refers to a platform that helps government officials manage smart city environments with a city solution encompassing a comprehensive and holistic viewpoint. The solution delivers operational insights to optimize the city operations’ efficiency and quality of citizen life through visualization.”

The primary functions (business impact areas) of a city operations center are:

  • Routine operations management, resource monitoring and optimization, automated decision making, dashboard reporting, and data sharing
  • Emergency response hub, situation awareness and escalated decision making by humans
  • Data resources for future smart city planning

In this regard, City Operations Centers will morph from a decision-making perspective into urban platforms that create an interactive engine for application development and data visualization. Fluentgrid Actilligence is the leading urban management platform that accelerates delivery of integrated command and control center (ICCC aka city operations center – COC) solutions for smart cities.

“We believe this certainly validates the importance and value that cities can realize by implementing City Operations Center city solution,” stated Murali Krishna Gannamani, CEO and MD of Fluentgrid. “By using Fluentgrid Actilligence for implementing city operations centers, city administrators will now have the unified view of city operations and insights into the incidents impacting citizens’ quality of life.”

Fluentgrid Actilligence comes pre-configured for industry leading smart city solutions from our partners across various urban domains. It also facilitates easy integration of third-party solutions and city applications with open APIs. The platform architecture is inherently scalable to ever increasing users, devices, integrations, data and processing demands of a growing city.

The Visakhapatnam City Operations Center, which was implemented in record time, integrates 23 different city systems including IoT based smart elements and city applications. Shortly after implementation, city wide revenue collection efficiency increased by 43% and citizen grievances response and closure rate has almost touched 99%. The COC was found to be very effective in controlling the spread of dengue fever in the city and quickly recover from Phethai cyclone.

(1) Gartner, Inc. “Hype Cycle for Smart City Technologies and Solutions, 2013” by Bettina Tratz-Ryan, Bill Finnerty, 02 August 2019 https://www.gartner.com/en/documents/3955915

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