Fluentgrid CIS™ has been positioned, for the 6th consecutive year, in the Magic Quadrant for Utilities Customer Information Systems published by Gartner, Inc., in June 2018. The Magic Quadrant evaluates the market for CIS products/services and positions the vendors as per their Ability to Execute and Completeness of Vision.
Fluentgrid CIS™ is implemented at 28 utility companies serving over 39 million consumers. Gartner attributed the core strengths of Fluentgrid as high level of customer satisfaction, cost-effective solutions, customised offerings, and implementations on multiple DBMS platforms.
Fluentgrid’s CIS offering is structured around its integrated Smart Utility Suite, which contains several products including Fluentgrid CIS™, Fluentgrid Customer Relationship Management™ (CRM), Fluentgrid Meter Data Management System™ (MDMS), Fluentgrid Enterprise Asset Management™ (EAM), Fluentgrid Mobile Workforce Management™ (MWM) and Fluentgrid Insight™.
Ref: “Gartner Magic Quadrant for Utilities Customer Information Systems” by Zarko Sumic & Keith Harrison, 5th June 2018.
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