Etisalat awards contract to Phoenix under the USAID program to Integrate mPower™ suite with Etisalat’s mHawala mobile financial system.

|

Etisalat is a leading telecommunications corporation catering to consumers, businesses, international telecommunication companies, ISPs, content providers and mobile operators. Etisalat operates in 18 countries across Asia, the Middle East and Africa, a coverage area which reaches more than two billion people. To date, the group’s global subscriber base exceeds over 140 million subscribers through mobile and Landline voice and data services.

Etisalat has selected Phoenix for the integration of Phoenix’s mPower™ Customer Information System (CIS) with Etisalat’s mHawala™ mobile financial system (Etisalat’s mobile commerce platform) to enable the customers of Da Afghan Breshna Sherakat (DABS) to make their energy bill payments and other miscellaneous payments using their mobile phones.

AEC Selects Phoenix as the Sub-Contractor to Develop, Implement and support Meter Data Management System (MDMS) for Saudi Electric Company’s AMR/AMM System Project

|

The Advanced Electronics Company (AEC) is a recognized leader in the field of modern electronics manufacturing, system integration & repair and maintenance services head-quartered in Riyadh, Saudi Arabia.

AEC as prime contractor to the Saudi Electric Company (SEC) has selected Phoenix IT Solutions, amongst tough global competition, to be its sub-contractor to develop, implement and provide support services for state of the art Head-end and MDMS for their AMR/AMM project capable of handling 6 Million Meters. The selection was based on deep utility industry knowledge, product engineering and technology expertise gained over the years with our mPower™ suite of products and proven delivery expertise across geographies.

The project scope entails development and implementation of a Head-end system that would interface with the multiple vendor meters such as those from AEC, Itron and Elster, DCU’s, Gateways using standard protocols such as DLMS, GPRS, PLCC and other standard modes for data transfer, and provide a robust Meter Data Management System that is scalable for handling big data and meet the availability requirements of the Utility. In addition the system is expected to interface with SAP’s, Billing and ERP system.

mPower™ Suite goes live at UPCL

|

The mPower™ Suite, a comprehensive CIS/CRM suite built on the principles of Service Oriented Architecture (SOA), starts live operations at the pilot town of Vikasnagar – a suburb of the capital city of Dehradun for the prestigious restructured electricity distribution reforms program of the Govt. of India (R-APDRP).

Phoenix IT Solutions was selected among tough competition from global and Indian firms for the comprehensive feature set and robustness of the mPower™ Suite and for the expertise and experience Phoenix brings into the mix along with lead System Integrator – Infinite Computer Solutions Ltd (Bangalore).

The mPower™ Suite, built on the enterprise integration platform helps achieve business agility, information access anywhere, multi-modal communication, multi-device integration, business intelligence and enterprise integration through flexible service oriented architecture.

The comprehensive suite addresses the challenge faced by the Uttarakhand Power Corporation Limited (UPCL) in the meter-to-cash and customer service areas and is designed to help reduce the technical and commercial losses from the existing 30-35% to less than 15%.

Phoenix and Netinium come together to offer smart metering and smart grid solutions

|

Phoenix IT Solutions Ltd, the smart utility software and services provider, announced today that they have entered into a strategic partnership with Netinium to offer Automated Meter Reading (AMR) /Automated Metering Infrastructure (AMI) solutions for power, piped gas and water distribution companies in India and abroad.

AMI is the critical component of the much touted smart grid infrastructure for next generation utilities in power, gas and water utilities. AMR forms the foundation on which utilities can hope to reduce energy consumption and help the cause of environment. AMR /AMI systems generate huge amounts of data that is captured using a metering head-end system (communication platform) and then transferred to a meter data management system, where the data is cleaned, validated and analyzed for decision support. This metering data is further used for billing, revenue assurance and outage management.

Netinium, based at Wormer in the Netherlands, is a leading provider of vendor independent AMR/AMI Head-end (communications platform) solution and services for smart metering deployments in partnership with major metering companies. Phoenix is known for its versatile mPower™ Meter Data Management System (MDMS), built on a robust BI platform. Phoenix and Netinium are now combining their strengths to take on the global smart metering market, which is at the core of smart grid and smart city projects coming up all over the world. Both organizations shall also have a special focus on the emerging smart grid markets in India and Middle-East.

“We began our journey with Phoenix about two and half years back that culminated in this global partnership today. mPower MDMS™ from Phoenix perfectly complements our AMI head-end solution” said Netinium CEO Mr. Ferry Cserep. “We had been searching for ideal partners in the smart metering and smart grid space and we found that Netinium solutions can accelerate our US entry strategy” added Mr. G S Murali Krishna, CEO of Phoenix.

Business Line
Phoenix IT signs pact with Netinium
Date 28th Jul’2011

The Hindu
Phoenix, Netinium pact for AMR solutions
Date 28th Jul’2011

Phoenix wins mandate to implement its mPower™ Suite in Afghanistan

|

Da Afghanistan Breshna Sherkat is the country-wide utility serving the electricity needs of Afghanistan.

Kabul Electricity Division (KED) is responsible for the electricity needs for the Kabul Metropolitan Region.

USAID funded Kabul Electricity Service Improvement Project’s (KESIP) main goal is to reduce electricity losses for Da Afghanistan Breshna Sherkat (DABS) largest distribution hub (Capital Hub) in Kabul, and to rebuild the hub’s technical, commercial and human resource systems.
TetraTech head the KESIP program with support from Deloitte and at the end of the KESIP project the Capital Hub is expected to be operating with substantially reduced electricity losses.

Phoenix was selected as the prime solution provider for the CIS/CRM needs of Afghanistan and it licenses its mPower™ Suite for the entire country of Afghanistan with the initial project area limited to the Kabul Metropolitan Region for KED.

Phoenix’s mPower™ suite was considered the best solution among global competition and Phoenix’s project management and expertise in implementing CIS/CRM solutions across India and Nepal were also considered extensive and unparalleled.

The award decision by consultants Deloitte and TetraTech was also helped by the fact that Phoenix has experience in implementing its solution in rural areas across India and in troubled areas across the world.

Phoenix shall be customizing its mPower™ product for use in both English and Dari. It shall also train the users as well as provide user and technical manuals in both the languages.
Phoenix licenses the following modules from its suite:

  • System Architecture
  • Reporting and Queries
  • Customer Information
  • Premise Information
  • Customer Contact (CRM)
  • Account
  • Services
  • Bill Preparation and Distribution
  • Credit and Collections
  • Payments and Accounts Receivable
  • Cash Receipting
  • Meter Reading
  • Field Service Orders
  • Service Interruptions and Outages
  • Calculating Charges
  • Consumption Calculation
  • Interfaces
  • System Administration

Phoenix will implement its mPower™ CIS/CRM for Customer Information Systems and Customer Relationship Management as well as mPower Insight for Big Data Analytics and will maintain the project for a further period of 3 Years.

Phoenix’s mPower™ Suite of products selected for implementation for the large south Indian state of Tamil Nadu

|

Tamil Nadu is one of the largest states in India with a population of over 62 million and Tamil Nadu Generation & Distribution Company (TANGEDCO) is the only distribution and generation company providing energy service to the entire state of Tamil Nadu. With over 20 Million consumers, this is one of the largest utilities in India and the largest R-APDRP implementation in India.

R-APDRP (Restructured-Accelerated Power Development & Reforms Program) is an effort by the nodal agency Power Finance Corporation (PFC) under the aegis of the Ministry of Power, Govt. of India to reduce AT&C losses to less than 15%.

The lead system integrator ITI Ltd have won the mandate to implement and integrate modern IT systems across the state of Tamil Nadu for TANGEDCO.

Phoenix brings its widely implemented mPower™ suite of CIS/CRM products to implement an enterprise wide solution covering the following modules for this implementation for TANGEDCO:

New Connection Management

  • Metering
  • Billing
  • Collections
  • Energy Audit
  • Customer Self-Service
  • Centralized customer care services
  • Management Information System
  • Disconnection and Dismantling
  • Meter Data Management System

ITI Ltd  is responsible for the overall project implementation which includes the following:

  • Establishment of Data Center
  • Establishment of Disaster Recovery Center
  • Implementation of a state-wide GIS
  • Implementation of automated Meter Data Acquisition Solution
  • WAN and LAN connectivity across all utility offices throughout the state

Phoenix will implement its mPower™ Suite within the target time frame of 18 months set by the nodal agency and will maintain the system for a further 5 years.

Phoenix to implement RAS (Revenue Assurance System) in APEPDCL, Vishakapatnam.

|

The mPower™ Revenue Assurance System (RAS) that would be implemented by Phoenix at APEPDCL has a host of advantages which include standardization of billing, collection, accounting and credit control processes throughout the APEPDCL thereby reducing the daily problems related to process and data mismatch and availability of timely information for decision support. The main objectives of this project are:

• Standardization of billing, collection, accounting and credit control processes throughout EPDCL by rolling out mPower™ RAS in a phased manner

• Eliminate manual methods of handling the revenue management and customer service processes to the extent feasible

• Maintaining data integrity by using a single solution (mPower RAS) across all EROs thereby reducing the time and effort and the resultant errors involved in data consolidation, validation and migration activities from disparate systems

• Facilitate quick and accurate data consolidation for timely decision making

• Integrate Revenue & Customer service data to improve business process efficiencies and provide 360 degree view of customer account information

The solution is being implemented across APEPDCL bringing together 28 Electricity Revenue Offices and 5 Circle Offices with the Corporate Office. All these offices are connected through WAN for seamless connectivity.

Phoenix wins prestigious R-APDRP bid for the state of Uttarakhand

|

R-APDRP (Restructured-Accelerated Power Development & Reforms Program) is an effort by the nodal agency Power Finance Corporation (PFC) under the aegis of the Ministry of Power, Govt. of India to reduce AT&C losses to lesser than 15%.

Phoenix along with consortium partner Infinite Computer Solutions, Bangalore have been active in participating in the R-APDRP bids being floated for various Indian states and have been consistently scoring very high in technical ratings.

Phoenix with its wide Indian utility IT services and solutions experience and Infinite with its international project experience have successfully bid and won the project for the IT enablement of UPCL (Uttarakhand Power Corporation Ltd).

Phoenix brings its widely implemented mPower™ suite of CIS/CRM products to implement the following modules for UPCL:

  • New Connection Management
  • Metering
  • Billing
  • Collections
  • Energy Audit
  • Web Self-Service
  • Centralized customer care services
  • Management Information System
  • Disconnection and Dismantling
  • Meter Data Management System
  • Integration with GIS, MDAS and all other modules for a complete solution

Further, the scope of the project includes:

  • Establishment of Data Center at Dehradun
  • Establishment of Disaster Recovery Center at Haridwar
  • Implementation of a state-wide GIS
  • Implementation of automated Meter Data Acquisition Solution
  • WAN and LAN connectivity across all utility offices throughout the state

Phoenix will implement the integrated solution within the target time frame of 18 months set by the nodal agency and will maintain the system for a further 5 years.

The Tribune Article
Power Dept to get IT backbone
Date18th Mar’2011

Phoenix launches UtiLite, the ERP solution for power utilities

|

Phoenix has launched its utility specific ERP solution called UtiLite, addressing the enterprise needs of power utilities. UtiLite is being implemented at two sub-divisions under Jaipur Vidyut Vitaran Nigam Ltd (JVVNL), a progressive utility in the state of Rajasthan in India. The JVVNL deployment covers all the operational functions at the sub-division office working towards a paperless office. Phoenix will also provide the entire IT infrastructure and manpower to run the operations at these sub-divisions on a franchisee model for a period of three years, during which period UtiLite will be rolled out across JVVNL operations in a phased manner.

Phoenix empanelled as IT Implementation Agency under R-APDRP

|

Phoenix IT Solutions Ltd – in consortium with Infinite Computer Solutions (I) Ltd – has been empanelled as one of the select few “System Integrators” under the $2 billion R-APDRP program funded by the Government of India. The consortium partners have already executed some prestigious projects in the power sector including an APDRP funded project for KESCO, Kanpur and the ADB funded project for NEA, Nepal.

Phoenix has also been empanelled as “Meter Data Acquisition (AMR) Solution Provider” and “GIS Solution Provider” in its individual capacity.

The empanelment process by the nodal agency, Power Finance Corporation, is an effort to identify qualified IT implementation agencies for the success of the R-APDRP program. The primary objective of the program is to bring down AT&C losses to 15% in the identified project areas.