Fluentgrid featured in Navigant Research’s Global Market Analysis Report on Smart Cities

|

Fluentgrid offers the leading urban management platform that accelerates delivery of Integrated Command and Control Center (ICCC aka City Operations Center – COC) solutions for smart cities.

Visakhapatnam, India – 22nd August 2019: Fluentgrid, a leader in transforming utilities and cities with proven products and solutions, today announced that it has been mentioned as a smart city supplier in Navigant Research’s report, Smart City Overview: Smart Technologies and Infrastructure for Urban Innovation in Government, Energy, Water, Mobility, and Buildings: Global Market Analysis and Forecasts.

Navigant Research defines a smart city platform as an integrated capability for coordinating data, applications, and services at one or more levels across operational domains for multiple stakeholders. The smart city platform combines an ambitious vision for the integration of urban information and services and the more pragmatic development of a series of foundation layers that will enable that vision.

While technology integration is core to the functioning of a smart city platform, the goal is to enable better decision-making, more responsive services, and increased operational efficiency. Above all, improved integration of city data and operations offers the possibility of addressing a series of difficult, cross-sector challenges such as congestion, air quality, public safety, emissions reduction, and social inequalities in health and other key metrics. The success of a city platform is ultimately to be measured—and any investment justified—by the ability to support such programs and not by the elegance of the technical architecture, according to Navigant Research.

Navigant Research profiled Fluentgrid as an India-based IT products and services company, providing turnkey solutions for utilities, cities, and communities globally. The company’s smart city offerings are centered around Fluentgrid Actilligence, a flexible urban platform built upon open standards and packaged functionality for easy integration. The company’s strategy is to offer a modular product that enables cities to focus on specific use cases while building out a comprehensive platform for city management.

Fluentgrid has been specifically targeting the growing demand for city command centers in India and other countries. The drive to improve city management in India, bolstered by the government’s 100 Smart Cities Mission, has put a focus on the need for unified operations centers that can modernize city governance and core services.

Its flagship smart city project is in Visakhapatnam. The city was among the first to be selected as part of India’s Smart Cities Mission. Fluentgrid deployed a centralized city operations center based on Fluentgrid Actilligence for the Greater Visakhapatnam Municipal Corporation. The system connects multiple city services and providers including the smart elements on a single platform, both for peacetime operations as well as emergency response and disaster management. The company is also implementing city operations center and e-governance modules for Lucknow, Kochi, and New Delhi Municipal Corporation.

The Visakhapatnam City Operations Center, which was implemented in record time, integrates 23 different city systems including IoT based smart elements and city applications. Shortly after implementation, city wide revenue collection efficiency increased by 43% and citizen grievances response and closure rate has almost touched 99%. The COC was found to be very effective in controlling the spread of dengue fever in the city and quickly recover from Phethai cyclone.

Fluentgrid Actilligence comes pre-configured for industry leading smart city solutions from our partners across various urban domains. It also facilitates easy integration of third-party solutions and city applications with open APIs. The platform architecture is inherently scalable to ever increasing users, devices, integrations, data and processing demands of a growing city.

“Navigant Research’s market analysis rightly captures the emergence of urban management platforms at the heart of digital transformation into smart cities” stated Murali Krishna Gannamani, CEO and MD of Fluentgrid. “Fluentgrid Actilligence has emerged as an urban platform of choice for smart city transformation projects and the city administrators will now have unified view of city operations and insights into incidents impacting citizens’ quality of life.”

Navigant Research. “Smart Cities Overview ” by Eric Woods, Ryan Citron, 2Q 2019: https://www.navigantresearch.com/reports/smart-cities-overview

Fluentgrid named in Gartner Hype Cycle for Smart City Technologies and Solutions 2019

|

The company provides the leading urban management platform that accelerates delivery of Integrated Command and Control Center (ICCC aka City Operations Center – COC) solutions for smart cities.

Visakhapatnam, India – 20th Aug 2019: Fluentgrid, a leader in transforming utilities and cities with proven products and solutions, today announced that it has been mentioned as a sample vendor in the recent Gartner Hype Cycle for Smart City Technologies and Solutions 2019(1)report.

According to Gartner Hype Cycle for Smart City Technologies and Solutions 2019 report, “a City Operations Center refers to a platform that helps government officials manage smart city environments with a city solution encompassing a comprehensive and holistic viewpoint. The solution delivers operational insights to optimize the city operations’ efficiency and quality of citizen life through visualization.”

The primary functions (business impact areas) of a city operations center are:

  • Routine operations management, resource monitoring and optimization, automated decision making, dashboard reporting, and data sharing
  • Emergency response hub, situation awareness and escalated decision making by humans
  • Data resources for future smart city planning

In this regard, City Operations Centers will morph from a decision-making perspective into urban platforms that create an interactive engine for application development and data visualization. Fluentgrid Actilligence is the leading urban management platform that accelerates delivery of integrated command and control center (ICCC aka city operations center – COC) solutions for smart cities.

“We believe this certainly validates the importance and value that cities can realize by implementing City Operations Center city solution,” stated Murali Krishna Gannamani, CEO and MD of Fluentgrid. “By using Fluentgrid Actilligence for implementing city operations centers, city administrators will now have the unified view of city operations and insights into the incidents impacting citizens’ quality of life.”

Fluentgrid Actilligence comes pre-configured for industry leading smart city solutions from our partners across various urban domains. It also facilitates easy integration of third-party solutions and city applications with open APIs. The platform architecture is inherently scalable to ever increasing users, devices, integrations, data and processing demands of a growing city.

The Visakhapatnam City Operations Center, which was implemented in record time, integrates 23 different city systems including IoT based smart elements and city applications. Shortly after implementation, city wide revenue collection efficiency increased by 43% and citizen grievances response and closure rate has almost touched 99%. The COC was found to be very effective in controlling the spread of dengue fever in the city and quickly recover from Phethai cyclone.

(1) Gartner, Inc. “Hype Cycle for Smart City Technologies and Solutions, 2013” by Bettina Tratz-Ryan, Bill Finnerty, 02 August 2019 https://www.gartner.com/en/documents/3955915

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Fluentgrid to implement urban ERP & E-governance solution for New Delhi Smart City

|

Fluentgrid is privileged to be part of yet another landmark project that’s a significant step for the New Delhi Municipal Council (NDMC) in building the IT infrastructure essential for strengthening the premier municipal body’s urban services to its privileged residents.

ndmcc

NDMC is a location of national significance, comprising India’s most iconic government buildings such as the Rashtrapati Bhavan (Presidential Palace), Parliament House, and Supreme Court. The efficient and effective delivery of municipal services in this area is critical to the smooth functioning of India’s legislative and judicial pillars.

Close on the heels of our recent association with Larsen & Toubro (L&T) to make NDMC, as the India’s first 100% smart-metered municipal utility, Fluentgrid is now working with L&T (SW&C) as a consortium partner to implement the urban ERP and E-governance solution for NDMC Smart City.

The scope of the urban ERP project for NDMC includes design, development, implementation, and operations & management (O&M) of the ERP solution, and its integration with various NDMC Smart City applications. Strategic functions of the NDMC Smart City to be covered under the project include property tax, estate management, asset management, solid waste management, project systems (Engineering), central workshop, internal audit, and the citizen web portal.

Designed and developed exclusively for Indian smart cities, the Fluentgrid Urban ERP platform will equip NDMC to take on dynamic e-governance challenges that the smart cities deal with. A few among salient features of the Fluentgrid Urban ERP platform are ease of access for citizens and authorities; security access through Aadhar, digital signature based work processes and password encryption; transparency fostered by dynamic report-generation feature for authorities and transaction status updates for consumers; accountability through delegation of power; incorporation of service-level agreements to monitor timely delivery; and integration with legacy applications.

The project is expected to be completed in 12 months and enhanced over time through Fluentgrid’s quality control processes complemented by a close dialogue with consumers and the client.

Fluentgrid @ ISUW 2019

|

Fluentgrid Limited has been a partner with India Smart Grid Forum (ISGF) since its inception and were the Technology Partner for 2019 edition of their flagship event India Smart Utility Week (ISUW). The 5th edition of ISUW was held from 12th March to 16th March 2019. We showcased our entire range of products and solutions from smart energy and smart city portfolio.

015d8886-c45e-4a00-9f2b-ee7f7f391911-original

During the event, we launched our Utility Operations Centre (UOC) solution built on Actilligence Platform to provide the utility with the much needed critical decision making information at their fingertips. We also introduced our STS certified smart prepaid solution and India’s first IPv6 based smart metering solution.

We were also glad to share our experiences and learnings from some of our marquee projects like NDMC smart metering project and UPPCL cloud CIS project. NDMC is the first Indian utility to achieve 100% smart metering of electricity consumers. CIS solution hosted on cloud for four power utilities under UPPCL, is perhaps the world’s largest project of this nature on pay-as-you-go model.

Over the past two decades, Fluentgrid has acquired extensive experience in the energy and utilities domain; and we took the opportunity to share our experiences and journey during this event. The delegates who walked into our stall left satisfied with some good takeaways in terms of useful information, contacts and tips. It always has been a great experience meeting various peers, partners, utility officials during the ISGF events and this time was no different.

ISUW 2019 was an astounding success, attended by over 600+ participants, 2200+ delegates, 245 speakers, 43 Exhibitors, 500+ Visitors. ISUW 2019 brought together India’s leading Electricity, Gas and Water Utilities, Policy Makers, Regulators, Investors and world’s top-notch Smart Energy Experts and Researchers to discuss trends, share best practices and showcase next generation technologies and products in smart energy and smart cities domains.

Fluentgrid to transform three power utilities of Odisha, India

|

Fluentgrid scored yet another significant win to transform commercial and enterprise operations for three power distribution companies -SOUTHCO, NESCO and WESCO- in the East Indian state of Odisha. Fluentgrid will implement CIS and ERP applications and provide IT infrastructure, in partnership with Bosch and ABM. The project is funded under the second phase of the Integrated Power Development Scheme (IPDS) scheme of the Ministry of Power, Government of India. The project covering about 4 million consumers across three DISCOMs, is being steered by OPTCL, one of the largest transmission utilities in the country.

Fluentgrid and its partners have come together with an aim to ensure time bound and fully compliant project implementation along with the required DC and DR setup, to ensure marked improvement in operational efficiency and customer engagement. Fluentgrid has been working with Odisha DISCOMs for more nearly two decades now and our corporate HQ in Visakhapatnam is very close to Bhubaneshwar, the capital of Odisha state. This cohesion, proximity and cultural alignment will help drive the project better and bring in the organization change management, which is so essential for a large and complex project of this nature.

The scope of the project includes implementation and management of the following for all the three DISCOMs in Odisha.

  • Establishment of data center (DC) IT infrastructure on premise and disaster-recovery center (DR) on the cloud
  • Implementation of billing and customer care solution with Fluentgrid CIS/CRM product suite
  • Establishment of Customer Call Centre (CCC) infrastructure with Fluentgrid eCall Contact Center product
  • Implementation of enterprise resource planning (ERP) solution with SAP ERP
  • Overall integration and testing of all IT applications and legacy applications
  • Project management activities of the entire scope of work for this project
  • Bandwidth and connectivity provisioning
  • Manpower provisioning for the project at various phases
  • Facility Management Services for five years, post-go-live
  • Training of personnel involved in the successful establishment and maintenance of various aspects of this project