Competitive retailers (a.k.a. retail energy providers – REPs) usually work out their business feasibility around their consumer marketing and/or energy trading expertise, which is true considering that they are the key to a profitable retail energy business. However, excellence in day-to-day operations is what makes it sustainable over a long term in this highly competitive business. But, considering the competitive nature of this business, you cannot afford to hire lot many experts or invest in state-of-the-art technology solutions for operational excellence.
We can help you come out of this logjam by transitioning your operations to a highly automated cloud hosted software solution that does not require any capital investment. Our cloud based mPower Retail Energy™ system is a comprehensive suite of modules to manage the retail energy business from prospect to cash and beyond. Our solution spans the entire spectrum of retail business including enrollment process, EDI/billing, payment processing, customer care, self-service portal, mobile apps, customer communications, meter data management, load forecasting, compliance reporting and analytics apart from the new requirements like energy efficiency and demand response management.
If you are already using a software system, we can migrate the data to the new system without disrupting your operations. We can also seamlessly integrate with any other 3rd party software that you may want to continue using.
We also offer tailored outsourced services to take care of your business needs like bill printing, call center, accounting, website creation and maintenance, telemarketing, customer engagement, social media integration, etc. to help you stay lean, agile and profitable.
Please contact us for a free consultation; the beginning of a long term partnership for another successful retail energy success story.