Phoenix IT Solutions has won the IBM Beacon Finalist Award 2015 in Social Business_ Outstanding Smarter Cities Solutions Category. This Award was received for the Lodha Palava Smart City Solutions that Phoenix has provided for this project being implemented alongwith IBM.
In this Lodha Palava Smart City Project, Fluentgrid mPower CRM™ solution provides a singular interface for residents for all of their information and transaction requirements in the first smart city project in India – Lodha Palava City, in Mumbai.
The needs addressed currently include:
- Onboarding the resident and maintaining resident accounts and Citizens service request management.
- Providing utility, including power and water billing and information facilities.
- Providing facilities for amenities use and payment including information on availability, booking, payment for club-house, parking, smart card for access, etc.
- Resident portal will allow citizens to register and track responses to problems, book city facilities, check energy usage and transport schedules, view live camera footage of different parts of the city, and get local updates.
- Integration with the other IT applications including IBM IOC, Smart Card and Access Card, Video Management System, Procurement, Call Centre, other systems.
The solution has been implemented in association with the IBM project team successfully, providing instant and significant value and return to the client. Current implementation is for approx. 1,25,000 smart city consumers. However, the solution can be implemented for townships/communities having more than a million residents.
The Award was given away during the IBM Partner World Leadership Conference on the 11th Feb 2015 at the Cosmopolitan Hotel in Las Vegas, Nevada, United States amidst 1500 IBM Business Partners and IBM Executives from around the world. This exclusive event happens once in a year where outstanding achievements of different IBM Partners are recognized and the best practices for delivering innovative solutions and value to the clients are shared.
IBM Beacon Awards recognize IBM Business Partners who have delivered exceptional solutions using IBM products and services. By delivering innovative solutions proven to drive business value, Beacon Award winners & finalists help transform the way their clients, their industries and the world do business. The winners are selected by a panel of expert judges consisting of IBM executives, industry analysts and members of the press.
As per Mr.Marc Dupaquier, General Manager, IBM Global Business Partners, the Beacon Awards are an important component in IBM’s recognition of Business Awards. “These winners exemplify what it means to be a trusted business advisor and provide true transformative value to clients. They embody the ideals of the Business Partner of the future.”
Speaking on the occasion Mr.MuraliKrishna Gannamani, CEO & Managing Director of Phoenix IT Solutions said it feels good to get the IBM Beacon Finalist Award for the outstanding Smarter Cities Solution and thanked IBM for selecting Phoenix for this prestigious award. This Beacon Award signifies our focused effort in the last 14 years in the Energy, Utilities and Smart Cities Solution. With 100% success rate in implementing mPower™ based utility & smart cities solutions, we were able to deliver unmatched value to our clients worldwide. Our solution based approach won us many laurels in areas like customer service, revenue protection, smart metering and are geared up with disruptive innovations in the smart grid arena. The IBM Beacon award should give a fillip to our efforts in driving sales in high growth markets. My heartfelt thanks to all the Phoenicians who made this happen and all our customers who reposed their faith in our solutions”