Made for cities product line for urban rejuvenation

Fluentgrid Smart City product line is the digital age tool kit to deliver urban IT solutions for seamless transformation into smart cities.

Smart City Product Line

Fluentgrid’s Smart City Product Line

Simplify multi-utility service connection and meter-to-cash life cycle through a single interface. Built-in revenue accounting and revenue protection functionality takes care of anomalies, malpractices, vigilance, exception handling and legal case tracking assuring you guaranteed returns.

Ours is the first and only Asian headquartered CIS product to be featured in the Gartner magic quadrant, consecutively since 2013. Nearly two decades of our persistent effort in understanding and streamlining utility commercial operations helped us build this robust CIS product.

Fluentgrid CRM offers feature rich citizen engagement functionality to establish an ever-present multi-channel two-way communication line between the city and its citizens through helpdesks at civic centers, self-service web portal and mobile app, centralized contact center (311), self-service kiosks and so on.
Enterprise asset management addresses the pressing need of most cities to effortlessly handle procure to scrap life cycle of all city assets as well as facilities. It is a standards based product with asset tracking, diagnostic capabilities and analytics extensions.
Advanced metering infrastructure solution is a potent combination of UHES, MDMS and NMS to roll out smart metering for power, water, gas and district energy utilities on the path towards a smart grid future. MDMS product was featured on Gartner magic quadrant for the years 2014 and 2016.
Mobile workforce management product integrates with several business applications in the enterprise to manage field works. MWM can be used to effectively assign and monitor field tasks to field staff or drones helping improve productivity on the field.
Respond to emergencies (911) through computer aided dispatch, messaging, field communication, monitoring and controlling. Seamless integration with CRM, EAM, MWM and CCC for effectively executing SOPs during emergencies.
City wide integration of ICT solutions owned/operated by various departments to glean valuable insights  into the past, present and future of the city. Includes real time operations monitoring , KPI dashboards, prescriptive/predictive analytics and adhoc reporting 
The City Command Center is an advanced integration, visualization, analytics, complex event processing and incident management platform for peace time city operations as well as emergency response situations. CCC facilitates integration of historical and real time feeds of data, audio and video streams from a multitude of 3rd party systems through various means and also allows remotely controlling various devices on demand.

Advanced analytics, complex event processing, SOP management, intuitive and interactive visualizations with maps integration are some of the key features of CCC that offer unmatched value in integration with rule based workflow management and mobile field service management.

CCC Datasheet
mPower™ CCC Datasheet

Related Solutions

Success Stories

First and the fastest true city operations center comes alive in India at Visakhapatnam – More than 11 departments were integrated in a fortnight, from smart elements to citizen grievances and revenue management.

India’s first greenfield private smart city empowered by Fluentgrid with most critical business applications including utilities management and citizen engagement.

Industry Recognition

Fluentgrid wins Safe City Award for its CCC solution in Visakhapatnam

Fluentgrid is the 2015 IBM Beacon Finalist for Outstanding Smart City Solutions