Our mPower CIS™ product suite has been positioned in the Gartner’s Magic Quadrant for Utilities Customer Information Systems for the second consecutive year. Phoenix IT Solutions is the only Asian Head quartered product company to be positioned in this Gartner’s Magic Quadrant.

The Gartner report is a guide for buyers of Customer Information Systems (CIS) solutions in the energy and utilities market. Gartner’s evaluation criteria include product/service, overall viability, sales execution/pricing, market responsiveness and track record, marketing execution, customer experience, and operations.

More than 20 utilities worldwide are using mPower™ product suite for comprehensive revenue and customer management serving over 22 million consumers. Phoenix continue to invest in enhancing the mPower product functionality to address smart grid realities. Enhanced functionalities for Revenue Protection and Demand Side Management enrich the mPower™ solution portfolio now.

Ref: “Gartner Magic Quadrant for Utilities Customer Information Systems” by Zarko Sumic, 28 May 2014.

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