We understand that utility solution implementations take an arduous and risky effort and each project has its own unique challenges. Keeping these factors in mind, we develop the project implementation methodology to mitigate the risks and deliver the project successfully.
We do not believe in ‘One size fits all’ – the mPower™ solutions are largely customized to meet the utility requirements; yet having enough flexibility to configure the business processes according to changing business environment, thereby cutting down on time required for customization and implementation. The tools developed by us and the experience gained in data migration from legacy/manual systems helps us to successfully meet the deadlines for enterprise wide rollout.
We understand the utility business processes inside out. We also understand the reasons why different offices/regions within the utility follow different business practices. This understanding and our ability to talk the language of the utility management and staff makes it easy for us to convince them to adopt uniform business processes across the organization, thereby reducing the implementation timelines and avoiding the numerous roadblocks on the way.
Our proven & practical approach to training will not only ensure effective training to the end users /super users, it will enable capacity building and knowledge transfer for future roll out of the system organization wide with minimal or no support from us.